Faqs

API Tokens let tech-savvy users connect jiSECURE to custom software or automation scripts. You can generate secure access tokens under Settings > API Access to send commands safely without exposing your main password.

Simply tap Forgot Password? on the login screen, enter your registered email address, and follow the password reset link sent to your inbox to securely set a new password.

To enable 2FA, open your profile settings in the app, navigate to Security Policy, and toggle Two-Factor Authentication. This requires a verification code sent to your phone or authenticator app whenever a new device logs in.

Your safety and privacy are our top priorities. All communications between your phone, smart home controllers, and cloud servers use bank-grade TLS/SSL encryption. Your device controls and data are strictly isolated and accessible only by you and your authorized family members.

The dashboard displays clear Online/Offline status badges for every device. If a device temporarily loses power or Wi-Fi signal, background diagnostic services automatically attempt to reconnect it as soon as network service is restored.

jiSECURE uses high-speed real-time wireless communication. When you tap a button on your phone, the command reaches your smart device in milliseconds for near-instant response time.

Yes! SDM allows you to group smart devices into custom rooms (e.g. Living Room, Master Bedroom, Outdoor Garden). This lets you turn off all appliances in a room or activate scene modes with a single tap.

Over-The-Air (OTA) updates wirelessly deliver new software enhancements, speed improvements, and security patches directly to your smart home hardware over Wi-Fi—no manual rewiring or technician visits needed.

With SDM Schedulers, you can automate repetitive tasks! Program outdoor lights to turn ON automatically at sunset and OFF at sunrise, or schedule your water heater to turn ON 30 minutes before you wake up in the morning. This saves energy and ensures you never forget to turn appliances off.

SDM continuously monitors environmental sensors like door open/close contacts, room temperatures, and water tank levels. If a door is left open for too long or temperatures breach safety thresholds, jiSECURE sends an instant push notification to your phone so you can take action immediately.

PulseLocks send a temporary electrical pulse to unlock motorized gates or door latches for a specified duration (e.g., 3 to 5 seconds). Once the time expires, the gate automatically re-locks itself, ensuring your property stays secure without manual intervention.

With SDM RGB LED Strip controls, you can pick any color from millions of HEX color options, adjust light brightness, and activate dynamic lighting patterns like Rainbow Smooth, Calm Fade, or Party Strobe to set the perfect mood in your home.

Sharing device access with family members is simple! In the jiSECURE app, select the device or room group, tap Share Access, and display the generated QR code. When family members scan the QR code using their jiSECURE app, they get instant access to control the devices without needing your master login password.

SDM (Smart Device Manager) is the intelligent control system behind jiSECURE. It connects all your smart appliances, door locks, LED lights, and security sensors into a single dashboard. SDM ensures your devices communicate instantly, triggers safety alerts, and runs your automated daily schedules automatically.

The jiSECURE Smart Display TV App turns your Smart TV into a centralized home dashboard. While relaxing on your couch, you can check room temperatures, monitor live security camera feeds, see which lights are turned on, and control smart devices right from your TV remote.

Dual Wi-Fi and Bluetooth ensures 100% reliable smart home control. Wi-Fi lets you control your home from anywhere across the globe, while Bluetooth (BLE) allows instant, local control inside your house even if your home internet or Wi-Fi router temporarily goes down.

Never worry about losing house keys or getting locked out again! With jiSECURE Smart Door Locks, you can unlock your front door using your smartphone app, a secure PIN passcode, or a physical emergency key. You can also unlock the door remotely for family members, friends, or trusted delivery agents when you are away from home.

The jiSECURE 4-Node Smart Switch lets you wirelessly turn up to 4 appliances on or off—such as room lights, ceiling fans, water heaters (geysers), air conditioners, or garden lights. You can control them individually using the jiSECURE mobile app, set automated timers, or use your physical wall switches as usual.

jiSECURE transforms your house into an intelligent smart home! You can control lights, ACs, fans, and door locks directly from your smartphone or set automated schedules. Whether you are lying in bed, at work, or traveling on vacation, jiSECURE gives you effortless control, saves energy, and keeps your family safe.

Getting started with jiSECURE is easy. Just reach out to us for a free consultation, and we’ll help you choose the right Smart Solutions for your home or business. From there, we handle everything—installation, support, and making sure you’re fully set up to enjoy the benefits of smarter living.

Our Smart City Solutions use data to optimize resource usage, minimize waste, and improve energy efficiency. By integrating smart grids, intelligent waste management, and sustainable transport solutions, we help make cities greener and more environmentally friendly.

By automating processes and improving resource management, our Smart Industry Solutions help reduce energy waste and prevent costly downtime. Predictive maintenance ensures that your machinery runs smoothly, cutting down on repair and replacement expenses.

Absolutely! With jiSECURE's Smart Home Solutions, you can manage your home’s devices from anywhere in the world. Whether it's adjusting your thermostat, checking security cameras, or controlling lights, everything is at your fingertips through our mobile app.

Yes. We develop customized automation solutions based on specific project requirements for residential, commercial, industrial, and government applications.

jiSECURE's Smart City Solutions leverage advanced technology to improve traffic management, waste disposal, energy distribution, and public safety. These solutions make cities more connected, sustainable, and efficient, enhancing the quality of life for everyone.

Our product portfolio includes Smart Switches, Smart Door Lock Controllers, Smart Switch Controllers, Access Control Systems, IoT Controllers, Smart Sensors, Automation Modules, and customized smart automation solutions for residential, commercial, and industrial applications.