Terms & Conditions
Welcome to jiSECURE Smart Home ("jiSECURE", "we", "our", or "us"). By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website, products, or services.
1. Our Products & Services
jiSECURE Smart Home provides smart home automation products and related services, including but not limited to:
Smart home automation devices
Smart security solutions
Smart lighting and energy management systems
Installation and system integration
Product configuration and commissioning
Technical support, maintenance, and after-sales service
All products and services are subject to availability.
2. Acceptance of Terms
By using our website, purchasing our products, or requesting our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
jiSECURE reserves the right to modify these Terms at any time. Updated versions will become effective immediately upon publication on our website.
3. Orders & Payments
All orders are subject to acceptance by jiSECURE.
Prices are subject to change without prior notice.
Full or partial payment may be required before dispatch, installation, or service commencement.
Ownership of products remains with jiSECURE until full payment has been received.
4. Installation Services
Where installation services are provided, customers agree to:
Provide accurate project and contact information.
Ensure the installation site is safe and accessible.
Arrange a stable electrical supply and internet connection where required.
Cooperate with our installation engineers during the installation process.
Additional charges may apply if installation conditions differ from those originally communicated.
5. Warranty
Warranty coverage is governed by the official jiSECURE Warranty Policy.
Warranty claims are subject to product inspection and verification. Damage caused by water, physical impact, electrical surges, misuse, unauthorized repairs, or improper installation is not covered under warranty.
6. Returns & Refunds
Returns and refund requests are handled according to the official jiSECURE Refund Policy.
Refund approval is subject to inspection by an authorized jiSECURE Service Center. Returning a product does not automatically qualify for a refund.
7. User Responsibilities
You agree to:
Provide accurate and complete information.
Use jiSECURE products according to the supplied instructions.
Prevent unauthorized modifications or repairs.
Comply with all applicable laws and regulations while using our products and services.
8. Intellectual Property
All trademarks, logos, product names, software, website content, graphics, images, documents, and other materials are the intellectual property of jiSECURE.
No material may be copied, reproduced, modified, distributed, or used without prior written permission from jiSECURE.
9. Limitation of Liability
To the maximum extent permitted by law, jiSECURE shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to:
Loss of profits
Business interruption
Loss of data
Loss of business opportunities
Property damage resulting from misuse or unauthorized installation
Our total liability shall not exceed the purchase price of the product or service giving rise to the claim.
10. Service Availability
While we strive to provide uninterrupted services, jiSECURE does not guarantee that the website, products, software, or support services will always be available or free from interruptions.
We reserve the right to modify, suspend, or discontinue any product or service without prior notice.
11. Privacy
Your privacy is important to us. Any personal information collected by jiSECURE is handled in accordance with our Privacy Policy.
By using our website and services, you consent to the collection and processing of your information as described in our Privacy Policy.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts where jiSECURE operates.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
jiSECURE Smart Home
Email: support@jisecure.com
Phone: +91 95692 27788
We are committed to providing reliable products, professional service, and timely customer support.