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Knowledge Articles & Documentation
Explore detailed step-by-step instructions and technical documentation.
How to Enable Two-Factor Authentication (2FA) for Account Security
Two-Factor Authentication (2FA) adds a powerful extra layer of security to your jiSECURE account. Even if someone obtains your password,...
Connecting jiSECURE to Smart Assistants and External Services
jiSECURE allows integration with third-party home automation tools, smart hubs, and notification services using secure access tokens and webhooks.
Creating Morning and Evening Automated Home Scenes
Automated scenes let you orchestrate multiple smart devices based on the time of day. Create a Morning Scene to start...
How Automatic Device Updates Keep Your Smart Home Safe
Your jiSECURE smart home devices automatically receive wireless Over-The-Air (OTA) updates to stay fast, secure, and compatible with the latest...
Setting Up Automatic Schedules to Save Electricity & Automate Routines
With SDM Schedulers, you can automate repetitive tasks! Program outdoor lights to turn ON automatically at sunset and OFF at...
Controlling Heavy Appliances with jiSECURE 4-Node Smart Switches
The jiSECURE 4-Node Smart Switch allows you to control up to 4 high-power or standard electrical appliances independently. Monitor real-time...
Setting Up Smart Sensor Alerts for Open Doors & Temperature Hazards
SDM continuously monitors environmental sensors like door open/close contacts, room temperatures, and water tank levels. If a door is left...
How Smart PulseLocks Secure Your Gates & Motorized Doors
PulseLocks send a temporary electrical pulse to unlock motorized gates or door latches for a specified duration (e.g., 3 to...
How to Use RGB LED Color Controls & Dynamic Lighting Scenes
With SDM RGB LED Strip controls, you can pick any color from millions of HEX color options, adjust light brightness,...
Organizing Your Home Devices into Custom Rooms and Scenes
SDM allows you to group smart devices into custom rooms (e.g., Living Room, Master Bedroom, Outdoor Garden). This lets you...
How Smart Home Devices Connect and Stay Online
When you power on a jiSECURE smart device, it connects to your home Wi-Fi and securely pairs with your user...
How Smart Device Manager (SDM) Connects and Controls Your Devices
Smart Device Manager (SDM) is the central communication hub of jiSECURE. It links all your smart home hardware—including smart switches,...
Configuring jiSECURE Smart Door Locks & Guest Access Passcodes
Remote door unlocking allows home and business owners to control electronic door locks from anywhere. Learn how to issue guest...
How to Share Smart Device Access with Family Members via QR Code
Device owners can grant access permissions to secondary users without giving owner rights. In the jiSECURE app, navigate to Devices...
Can I control jiSECURE devices remotely from anywhere?
Yes! One of the key benefits of jiSECURE is remote control. Using the jiSECURE app on your smartphone, you can...
How do I reset my jiSECURE Smart Door Lock Controller?
To reset your Smart Door Lock Controller, press and hold the reset button (usually located on the device) for 10...
Is my personal data secure with jiSECURE?
Absolutely. jiSECURE uses industry-standard encryption to protect your data during transmission and storage. We’re committed to maintaining your privacy and...
Can I control jiSECURE devices remotely?
Yes! One of the key benefits of jiSECURE is remote control. Using the jiSECURE app on your smartphone, you can...
How do I set up my jiSECURE Smart Home Controller for the first time?
1. Setting up your jiSECURE Smart Home Controller is quick and easy! Follow these steps:2. Download the jiSECURE app from...
